This privacy policy defines and informs you of how RM System uses and protects the information that you send us, if any, when you use site hosted at the following URL: www.rmsystem.fr (hereafter known as “the Site”).

Please note that this privacy policy may be amended or supplemented at any time by RM System, in particular in order to comply with legislative, regulatory, judicial or technological developments. In such cases, the date of any update will be clearly identified at the top of this policy. These modifications apply to the User upon release. For this reason, the User should regularly consult this privacy and cookie policy to be aware of any potential changes.

 

I. PERSONAL DATA

In general, it is possible to visit the RM SYSTEM Site without communicating any information personal to you. In any event, you are in no way obligated to share this information with RM SYSTEM.

However, in the event that you decline to share such information, you may not be able to benefit from certain information or services that you may have requested. As such, RM SYSTEM may be required in some cases to ask you to provide your surname, first name, address, email address, phone number, company name and job title (hereinafter "Personal Information"). By providing this information, you expressly agree to its processing by RM SYSTEM, for the purposes indicated in point 2 below, as well as for the purposes referred to at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Loi Informatique et Libertés [Law concerning information technology and freedoms] of 6 January 1978 (as amended), RM SYSTEM informs you of the following points:

  • 1. Identity of the data controller

The controller is RM System France, headquartered at No. 11, rue du Cerf, Uberach, 67350 VAL-DE-MODER – France.

Tel. : + 33 (0)3 88 05 05 80.

  • 2. Purposes of data processing

RM SYSTEM is likely to process your personal information:

(a) for the purpose of providing you with the information or services you have requested (particularly via the contact form), and/or

(b) for the purpose of gathering information to improve our Site, our products and services (including through cookies); and/or

(c) for the purpose of being able to contact you about various events related to RM SYSTEM.

  • 3. Recipients

RM SYSTEM is the sole recipient of your personal information. These data, whether individually or collectively, will never be shared with a third party, excluding the subcontractors RM SYSTEM engages (for more information on these, please consult point 7 below). Neither RM SYSTEM, nor any of its subcontractors, will engage in commercialisation of the personal data of the visitors to, and Users of, its Site.

  •  4. Retention period

Your personal information will only be stored by RM SYSTEM for a time period corresponding to the purpose of such collection indicated in point 2 above, which cannot in any case exceed 24 months.

  • 5. Data protection rights

You have the following rights regarding your personal information, and you may exercise these by writing to us at the address mentioned in point 1:

 

o Right to access and communicate data

You have the ability to access personal information related to you.

However, due to RM SYSTEM’s obligation to security and confidentiality in the treatment of personal data, you are hereby informed that your application will only be processed on presentation of proof of your identity, such as a signed photocopy of your valid identification document.

RM SYSTEM informs you that it may, if necessary, refuse to comply with requests that are manifestly unreasonable (whether due to their number, or their repetitive or systematic character).

To assist you in this regard, especially if you wish to exercise your right of access through a written request to the postal address mentioned in point 1, an email template provided by the Commission Nationale de l’Informatique et des Libertés [CNIL] [National commission on information technology and freedoms] can be accessed by clicking on the following link.

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

 

o Right to data rectification

In terms of this right, you are legally entitled to request corrections, updates, blockage or erasure of personal data relating to you where these may prove to be inaccurate, incorrect, incomplete or obsolete.

You may also define general and specific guidance on the disposal of your personal data after your death. If necessary, the heirs of a deceased person may demand that such a death be taken into account and/or to demand the necessary updates.

To assist you in this regard, especially if you wish to exercise, whether on your own behalf or on behalf of one of your deceased near relations,  your right to rectification through a written request to the postal address mentioned in point 1, you will find a template email provided by the CNIL by clicking on the following link.

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

 

o Right to appeal

The exercise of this right is only possible in one of the two following situations:

  1. Where the exercise of this right is based on legitimate reasons; or
  2. When the exercise of this right is aimed to prevent that the data collected are used for commercial prospecting purposes.

O assist you in this regard, particularly if you wish to exercise your right of opposition through a written request to the address indicated in point 1, you will find a template email provided by the CNIL by clicking on the following link.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

  • 6. Response times

RM SYSTEM is committed to respond to your request for access, rectification or appeal, or any other supplementary request for information, within a reasonable time period, which may not exceed 1 (one) month from receipt of your request.

  • 7. Authorized providers and transfer to a third country of the European Union

RM SYSTEM informs you that it does not engage third-party service providers for the collection and processing of the data that you have shared with us.

  • 8. Complaints to the competent authority

If, in your view, RM SYSTEM fails or has failed to respect its obligations regarding your personal information, you may send a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you can make a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

 

II. COOKIES POLICY

When you first log on the RM SYSTEM website, you will be notified by a banner at the bottom of your screen that information relating to your navigation on the site may be stored by means of files known as "cookies". Our policy on the use of cookies allows you to better understand the measures that we have implemented regarding navigation on our web site. It informs you of the entirety of the cookies present on our web site, their purpose (part 1), and the steps to take to configure cookies settings.

  • 1. General information regarding cookies on the RM SYSTEM Site

RM SYSTEM, as the publisher of this web site, may download cookies to your browsing device (such as a computer, tablet, mobile phone, etc.) in order to ensure smooth and optimal navigation on our website.

Cookies are small text files that enable us to recognize your computer, tablet or mobile phone in order to customize the service that we offer you.

Information gathered through cookies cannot identify you personally in any way. They are used exclusively for internal purposes, in order to improve the interactivity and performance of our web site and to present you with content that is relevant to your interests. None of this information shall be communicated to third parties except where RM SYSTEM has obtained your prior consent or where the disclosure of such information is required by law, by order of a court, or any administrative or judicial authority entitled to request it.

To better understand the types of information that cookies identify, consult the table below, which lists the types of cookies used on the RM SYSTEM Site, their names, purposes and retention periods.

  • 2. Configuring your cookie preferences

You may accept or refuse the placement of cookies at any time.

When you first log on to the RM SYSTEM Site, a banner with information related to the placement of cookies and similar technologies briefly appears at the bottom of your screen. This banner informs you that by navigating on the RM SYSTEM Site (such as by loading a new page or by clicking on various elements of the site), you accept the placement of cookies on your browsing device. You are also deemed to have consented to the placement of cookies by clicking on the ‘X’ icon to the right of the banner appearing at the bottom of your screen.

Depending on the type of cookie concerned, it may be necessary to record your consent to the placement and retrieval of cookies on your browsing device.

a. Cookies exempted from consent

In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés [CNIL] [National commission on information technology and freedoms], some cookies are exempt from the prior recording of your consent insofar as they are strictly necessary for the operation of the website, or function solely to facilitate electronic communication. This includes session cookies, ID authentication cookies, session load balancing cookies, as well as interface customization cookies. These cookies are entirely subject to this policy insofar as they are issued and managed by RM SYSTEM.

b. Cookies requiring prior recording of your consent

This requirement concerns cookies issued by third parties which are referred to as ‘persistent cookies’ due to the fact that they remain on your browsing device until they are erased or reach their expiry date.

As such cookies are issued by a third party, their use and their placement are subject to these third parties’ own privacy policies, which may be consulted at the link below. This cookie type includes audience measurement cookies, advertising cookies (which RM SYSTEM does not have access to), as well as the sharing cookies of social networks (including Facebook, YouTube, Twitter, and LinkedIn).

Cookies for the measurement of audience statistics on attendance and use of various elements of the website (such as content/pages that you have visited). These data are involved in improving the user-friendliness of the RM SYSTEM Site. An audience measurement tool is used on this Site:

o Facebook, for which the cookie policy can be consulted by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/

o LinkedIn, for which the cookie policy can be consulted by clicking on the following link: https://www.linkedin.com/legal/cookie-policy?_l=fr_FR

o Twitter, for which the cookie configuration settings as well as the cookie use policy can be consulted at the following link: https://support.twitter.com/articles/20170518#

o YouTube, for which the help required to delete cookies from Google Chrome can be consulted at the following link: https://support.google.com/youtube/answer/32050?hl=fr as well as the complete cookie policy, at the following link: https://www.google.fr/intl/fr/policies/technologies/cookies/

c. Several tools for configuring cookies are at your disposal

Most Internet browsers are configured by default so that the placement of cookies is enabled. Your browser offers you the opportunity to change these standard settings, such that all of the cookies are rejected as a whole, or such that only some cookies are accepted or rejected, depending on their origin.

WARNING: Please note that your refusal to accept the placement of cookies on your browsing device is, however, likely to alter your user experience, as well as your access to certain services or features of this website. RM SYSTEM accepts no responsibility for any consequences for your navigation ability that may result from your choice to refuse, remove or block cookies that are necessary for the operation of the site. These consequences cannot be deemed to constitute actionable injury to you, and cannot give grounds for any compensation claim.

Your browser also allows you to delete existing cookies on your device, and can notify you when new cookies are likely to be placed on your device. These settings have no effect on your navigation, but will cause you to lose the benefits provided by the cookie.

Please take note of the many tools at your disposal below, in order to configure the cookies placed on your device.

d. Configuring your Internet browser

Each browser has its own cookie management settings. To learn how to change your cookies preferences, consult the links below for help with accessing the relevant menu in your own browser:

Chrome: https://support.google.com/chrome/answer/95647?hl=fr

Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies

Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11

Opera: http://help.opera.com/Windows/10.20/fr/cookies.html

Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR

For more information on cookie management tools, consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

For any questions or additional requests for information relating to this cookies policy, please contact us using our contact form.